Privacy Policy
Last updated: 12 August 2025
At Walsall Web Wizards, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect your information when you use our website and services.
1. Who we are
Walsall Web Wizards is a trading name operated by Ryan Joynes, based in Walsall, West Midlands, UK. You can contact us at:
Email: info@walsallwebwizards.uk
Tel: 07787 441846
2. Information we collect
- Information you provide directly: When you contact us, request a quote, or purchase a website package, we may collect your name, email address, phone number, business details, and payment information.
- Automatic data: When you visit our website, we may collect technical information such as your IP address, browser type, pages visited, and time spent on the site.
- Cookies: We use cookies for site functionality, analytics, and advertising (with your consent). See our Cookie Policy for details.
3. How we use your information
- To provide and manage our services.
- To respond to your enquiries and provide quotes.
- To process payments and deliver completed websites.
- To improve our website and customer experience.
- To send relevant marketing (only if you have opted in).
4. Lawful basis for processing
We process your personal data under the following lawful bases under the UK GDPR:
- Contract: To deliver the services you have purchased.
- Consent: For marketing emails and non-essential cookies.
- Legitimate interests: For site analytics and improving our services.
- Legal obligation: To comply with UK laws.
5. How we share your information
We do not sell your data. We may share it with:
- Service providers (e.g., payment processors, hosting companies) who help deliver our services.
- Legal authorities if required by law.
6. Data storage and security
We store your personal data securely and take reasonable measures to protect it against loss, theft, or misuse. Some data may be stored on servers outside the UK, but only in locations with adequate data protection standards.
7. How long we keep your data
We retain personal data only as long as necessary to provide our services or meet legal obligations. After that, it will be securely deleted or anonymised.
8. Your rights under UK GDPR
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal data.
- Withdraw consent for marketing or cookies.
- Complain to the UK Information Commissioner’s Office (ICO).
9. Third-party links
Our website may link to other sites. We are not responsible for their privacy practices.
10. Contact us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at info@walsallwebwizards.uk.